Chief Operating Officer
Jennifer Rapp has over 20 years of experience in the health care industry. She joined NAMM California in 2017 and is responsible for defining and executing the strategy for NAMM's provider-centric operations, including Network Operations, Customer Service and Provider Contracting.
Rapp is also responsible for developing, implementing and overseeing the strategic relationships with NAMM’s provider and hospital partners.
Most recently, she was responsible for Provider Experience and Operations for UnitedHealthcare's Community and State Division (Medicaid), where here she led a national team focused on improving the way we support and engage with our providers.
Prior to that role, Rapp spent nearly 13 years at Cigna. She has extensive experience in managing large scale Operations, Network Development and Provider Relations, Portfolio Delivery and Execution, and Member/Consumer Engagement solutions.